POSTING DATE:  March 27, 2008           ENDING DATE:  April 2, 2008

 PROGRAM:                 Communications Department
 LOCATION:                 Battle Creek
 POSITION:                   Information Systems (IS) Technician
 CLASSIFICATION: 
  Regular, full time (M-F 8:00 a.m.- 5:00 p.m.)

POSITION SUMMARY

Under the general direction of the Network Administrator, performs a variety of tasks and projects intended to assist the Network Administrator in providing helpdesk support to agency personnel.

·        Assists Administrator with routine installation and maintenance of Information Systems equipment, including minor equipment repairs, backups and upgrades.

·        Provides telephone support regarding software questions, printing difficulties and hardware troubleshooting.

·        Provides introductory/intermediate-level training of staff on basic computing terminology, agency network and software packages.

·        Performs other duties as requested and/or assigned.

The statements listed on above are intended to describe the general nature and level of work being performed by a person in this position. They are not to be construed as an exhaustive list of all job duties that may be performed by such a person.

 QUALIFICATIONS

EDUCATION:  The position requires specialized training such as that which normally would be acquired in two to three years of college, technical, vocational, trade or business school with course work in secretarial skills and personnel management. Associate's Degree in business or a related field preferred.

EXPERIENCE:  Between three and five years of progressively more responsible or expansive experience is required.

OTHER KNOWLEDGE, SKILLS AND ABILITIES: The position requires the ability to self-direct and manage multiple projects with strong organizational and communication skills. The ability to type 60WPM with accuracy and proficiency with the Microsoft Office Suite software is required. Applicant must be technologically oriented including familiarity with the Internet and Desktop Publishing applications.

Interested persons must submit an application/resume to the Community Action Agency of South Central Michigan, Human Resources, P.O. Box 1026, Battle Creek, Michigan 49016 or by fax (269) 965-1152 or via e-mail at contact@caascm.org.  Drug screen, motor vehicle, national sex offender public registry and criminal background screen required.  No phone calls. EOE

CLICK HERE to download application in PDF.

 

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